How do I change my return details?
You can change the return details in the backoffice by clicking the ‘Account’ icon next to ‘New shipment’ > ‘Shop settings’ > select correct webshop > ‘Return’. Here you can change the return address and return conditions, configure the price for returns labels for your customer and personalise your return email.
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Do the same conditions apply to return shipments from abroad as for outbound shipments?
Do the same conditions apply to return shipments as for outbound shipments?
Which printer can I use to print MyParcel labels?
What is the 'customer contribution'?
I have personalised my Track & Trace page, is a Track & Trace email still necessary?
