Each letterbox parcel has a Track & Trace code, but I can’t fully track my parcel. What do I do?

The postal worker gives the letterbox package a scan before he / she delivers it through the letterbox, unfortunately due to a technical malfunction, the letterbox package may not have received the correct delivery scan. As a result, it is possible that the status information for the Letterbox parcel may be less complete than that of a parcel shipment.

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