Why are there no Track & Trace updates?
The reason why the Track & Trace does not continue can have various causes. If you encounter unclear notifications in the Track & Trace, please contact us.
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Can I track my EU shipment?
I suspect my parcel is missing, what should I do?
Each letterbox parcel has a Track & Trace code, but I can’t fully track my parcel. What do I do?
Why can’t missing letterbox parcels be investigated?
What is the transit time per country of my package with a foreign destination?