Who decides who should pay for the return label? As the webshop owner, you decide who pays for the return label and how much it will cost. Gerelateerde vragen Can I also return a mailbox package from Belgium using DHL now? What is the maximum allowed weight of a return parcel? What are the maximum allowed dimensions of a return shipment? Do the same conditions apply to return shipments as for outbound shipments? What is the 'customer contribution'?