How long does it take for a parcel to be returned from abroad?
The returns process for shipments from abroad can take several weeks. This is because parcels are first collected by the foreign carriers and then sent to the Netherlands.
Gerelateerde vragen
How does my customer receive a return label?
Do the same conditions apply to return shipments as for outbound shipments?
How is the volume surcharge calculated?
Why does PostNL charge an additional fee for the signature on delivery option for packages to Belgium starting January 1, 2024?
I want to send my parcels via a PostNL parcel and letter machine, how do I do that?
