Why are the rates increased while there are still delays during the year-end period?
The rates are increased due to the general price increase in the market following the NEA road transport index. This includes an increase in labor costs, fuel expenses, traffic congestion, and a decline in accessibility. This is unrelated to any delays in parcels. Carriers, along with MyParcel, are working diligently to address delays and handle cases as swiftly as possible, aiming to minimize any inconvenience for you during this busy period.