Do the costs on the website include VAT? The costs specified on our website and through other communication channels are always excluding VAT. If this is not the case, this will be clearly indicated. Gerelateerde vragen Why are the rates being increased from 1 January 2024? Why is the peak surcharge applied? How much does it cost to send a parcel with insurance? How do I calculate the volume of a parcel with unequal sides? Does the PostNL volume surcharge also apply to return parcels within the Netherlands?