Support
Frequently Asked Questions.
How can we help?
Or choose a category:
Choose a category:
About MyParcel
Webshop connections & account settings
Products
Additional services
Create shipments and return
Shipment status
Prices
Invoicing
Packaging
Brexit
Choose a subject:
General
Signing in
Tell-a-Friend
Account settings
Integration
Parcel NL
Parcel EU
Parcel world
Letterbox parcel
Digital stamp & unfranked label
Delivery & shipment options
Pallets & general cargo
Collection service
Tell-a-Friend
Case overview
Shipments
Returns NL
Returns EU
Packaging tips
Delay
Undelivered
Damaged
Missing
Returns
Prices NL parcels
Prices EU parcels
Prices world parcels
Prices digital stamp
Prices delivery- and shipment options
Prices pallets & general cargo
Prices collection service
Prices letterbox parcel
Information about scales
Payment options
Invoices
Packaging tips
Labels & tape
Brexit
We've found these questions:
Searching
Unfortunately, we have not found an answer to your question. Sign in to your account, to submit a case. Not a client yet? Use our contact form.
Want to know more about MyParcel?
Have questions about linking your webshop, our returns service or integrating delivery options at your webshop’s checkout? Or would you prefer to speak to one of our colleagues in person? Whatever it is, don’t hesitate to contact us. We are here for you six days a week and we look forward to helping you.
| Monday | 8am – 6.30pm |
| Tuesday | 8am – 6.30pm |
| Wednesday | 8am – 6.30pm |
| Thursday | 8am – 6.30pm |
| Friday | 8am – 5pm |
| Saturday | 9am – 5pm |
| Sunday | Closed |