Is the barcode from the foreign carrier also in the Track & Trace mail?
The barcode from the foreign carrier is not usually included the Track & Trace email. If you have chosen to send the Track & Trace email after PostNL’s first scan, we advise you to put the partner barcode and Track & Trace code in the Track & Trace email. In some cases, the partner barcode is not available immediately at the time of shipment. Until the partner barcode is available, the PostNL barcode and Track & Trace link will be used in these email codes.
- You can use the different email codes (displayed at the bottom of the page) to enable specific order details to be displayed for each customer automatically.
Related questions
Do the same conditions apply to return shipments as for outbound shipments?
Will my customer, who lives abroad, receive a Track & Trace email?
I have personalised my Track & Trace page, is a Track & Trace email still necessary?
How do I activate the Track & Trace email?
What can you do with the Track & Trace email?