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English Nederlands

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English Nederlands

Can I insure my DPD package?

When you ship with DPD, your parcels (excluding letterbox parcels) are insured as standard up to €520, provided they are eligible for DPD shipping. Some goods are classified by DPD as 'Excluded from service' and are therefore not covered by the insurance.

These include:

  • Parcels that exceed the maximum dimensions or are not properly packaged
  • Artworks
  • Jewelry (including watches)
  • Precious metals (including gold and silver)
  • Gemstones
  • Pearls
  • Glass and items containing glass
  • Porcelain
  • Earthenware
  • Antiques
  • Carpets
  • Fur
  • Cash, negotiable instruments (checks, lottery tickets, admission tickets, etc.)
  • Liquids of all kinds
  • Hazardous and flammable goods, including waste materials, medical waste, hypodermic needles and syringes, (replica) firearms, (replica/imitation) weapons or parts thereof, (replica/imitation) ammunition, items/products with a blade or cutting edge, explosives, fireworks, chemicals, acids, corrosive and irritating substances, pharmaceutical products/medicines
  • Batteries
  • Tobacco, cannabis oil, e-cigarette liquid, all types of drugs
  • Body parts
  • Living and dead animals
  • Televisions or monitors with a diagonal length of 37 cm
  • Goods requiring specific permits (including excise goods)
  • Tenders and related documents, contracts, test results, and similar documents
  • Weights (barbells, dumbbells, etc.)
  • Counterfeit goods

In DPD's terms and conditions, you can find this list and more important information under section 5.2 regarding shipping with this carrier.

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