What happens to my DPD package if the recipient is not at home?
DPD consumer delivery:
Two delivery attempts are made. If both attempts fail, DPD may choose to deliver the package to a neighbor before it goes to a DPD Parcel shop. The package will stay there for a few days and can be picked up before it is returned to the sender.
If it's a letterbox parcel, one delivery attempt will be made before it is taken to a DPD Parcel shop. It will stay there for a few days and can be picked up before it is returned.
DPD business delivery:
Three delivery attempts are made, two of which are consecutive. This means that the second attempt may occur at a different time or the next day. If the package cannot be delivered on the second attempt, it will be taken to a DPD Parcel shop where it will wait for further instructions for about 5 days. The sender will be contacted, and another delivery day will be arranged. If this fails, the package will be returned.
DPD to pickup location:
If the package is not picked up at the DPD Parcel shop, it will be returned to the sender.
DPD return shipment:
Two delivery attempts are made before the package is sent to a DPD Parcel shop. It will stay there for 5 days and can be picked up before it is returned.
Please always add the recipient's phone number and email address so that local contact can be made.
Two delivery attempts are made. If both attempts fail, DPD may choose to deliver the package to a neighbor before it goes to a DPD Parcel shop. The package will stay there for a few days and can be picked up before it is returned to the sender.
If it's a letterbox parcel, one delivery attempt will be made before it is taken to a DPD Parcel shop. It will stay there for a few days and can be picked up before it is returned.
DPD business delivery:
Three delivery attempts are made, two of which are consecutive. This means that the second attempt may occur at a different time or the next day. If the package cannot be delivered on the second attempt, it will be taken to a DPD Parcel shop where it will wait for further instructions for about 5 days. The sender will be contacted, and another delivery day will be arranged. If this fails, the package will be returned.
DPD to pickup location:
If the package is not picked up at the DPD Parcel shop, it will be returned to the sender.
DPD return shipment:
Two delivery attempts are made before the package is sent to a DPD Parcel shop. It will stay there for 5 days and can be picked up before it is returned.
Please always add the recipient's phone number and email address so that local contact can be made.
