Returning a DHL shipment via MyParcel.
Returning a DHL shipment via MyParcel.
It may happen that your customer is not satisfied with the purchase and decides to return the order via DHL. With MyParcel's shipping platform, you can easily set up your own returns service and send a return label to your customer. Thanks to DHL's large European network, there is always a DHL drop-off location near your customer. On this page you can read all about returning a DHL shipment.
DHL return within the Netherlands. |
|
| Parcels per year. | Rates. |
| 1 – 250 | From € 5,56 |
| 250 – 500 | From € 5,35 |
| 500 – 1.000 | From € 5,26 |
| 1.000 – 2.500 | From € 5,18 |
| 2.500 – 5.000 | From € 5,09 |
| View all rates | |
DHL return within Europe. |
|
| Countries. | Rates. |
| Parcel Belgium | From € 7,43 |
| Parcel Germany | From € 9,95 |
| Parcel France | From € 22,99 |
| Parcel Italy | From € 23,52 |
| View all rates | |
*The mentioned rates are exclusive of VAT and possible surcharges.
*Is your parcel larger or heavier than 10 dm3 and 5 kg? Please refer to the handout for a complete overview of the rates in all weight scales.
Specifications for returning a DHL shipment via MyParcel.
Specifications DHL return shipment. |
|
| Delivery days | Mondays through Saturdays |
| Deliver to | A DHL delivery location |
| Track & Trace | Available for you and your customer |
| Parcel specifications | Maximum weight: 31,5 kg (23 kg within Europe) Maximum size: 120 x 60 x 60 cm |
Surcharges DHL return shipment. |
|
| Fuel surcharge | 14% of the shipping fee |
| GoGreen surcharge | € 0,01 |
| Manual processing | € 7,95 |
| New address label | € 4,25 |
| View all surcharges | |
Setting up your own returns service.
Via MyParcel’s shipping platform, you can easily set up your own returns service. When you create a return via DHL, your customers will receive an e-mail to download their return label. Through this return e-mail, your customers receive a link to your personalised returns page, where they can track the return. A branded returns service…
- Radiates professionalism
- Creates recognisability
- Generates confidence
Questions? We’re here for you.
Questions about returning a DHL shipment? Or do you have another question? Our support team is available six days a week and is happy to assist you further.