How can I cancel my scheduled Collection Service?
A Collection Service of up to 25 parcels can be cancelled in your account up to 11.45am on the day of the Collection Service.
Other conditions apply for the Collection Service Plus (more than 25 parcels). For more information, please contact one of our employees.
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Can the Collection Service also be scheduled on public holidays?
What are the time slots for the Collection Service?
How far in advance do I need to schedule the Collection Service?
Do the maximum allowed dimensions of parcels that I want to have collected by the Collection Service differ from the standard maximum parcel dimensions?
What’s the difference between the Collection Service and the Collection Service Plus from PostNL?