Specifications of a letterbox parcel.
|Weight||0 – 2 kg
> 2 kg (+ Letterbox parcel surcharge.
|Minimum size||14 x 9 cm|
|Maximum size||38 x 26,5 x 3,2 cm
> 38 x 26,5 x 3,2 cm (+ Letterbox parcel surcharge.)
|Status information||The shipping status can be tracked by means of the status information.**|
|Shipping and delivery options||Not available in combination with a letterbox package.|
|Return service||Possibility to let your customers easily return a letterbox parcel.|
|Peak surcharge||A surcharge of € 0.15 per letterbox parcel only applies during the end-of- year period.|
|Letterbox parcel surcharge||PostNL will charge a surcharge for letterbox parcels that do not comply with the dimensions and/or weight.|
** The status information of a letterbox parcel is more limited than that of parcel shipments. In case of uncertainty, the package cannot be traced, which means that investigation is not possible.
Interested in the benefits for you?
Letterbox parcels are usually delivered within one working day from Tuesday to Saturday.
The recipient does not need to be at home to receive a letterbox parcel.
You and your customer can track the shipping status using the status information.
Customers can return letterbox parcels with the Returns service in a few simple steps.