What is the 'customer contribution'?
This is the amount you want the customer to pay for the return label. You can set the amount yourself in the MyParcel backoffice or when creating the return label.
Gerelateerde vragen
Do all my customers automatically receive a Track & Trace email when a shipment arrives?
Do the same conditions apply to return shipments from abroad as for outbound shipments?
How do I add my own logo or text to a digital stamp?
I have personalised my Track & Trace page, is a Track & Trace email still necessary?
How do I activate the Track & Trace email?
