What is the 'customer contribution'?
This is the amount you want the customer to pay for the return label. You can set the amount yourself in the MyParcel backoffice or when creating the return label.
Gerelateerde vragen
Do the same conditions apply to return shipments from abroad as for outbound shipments?
How do I add my own logo or text to a digital stamp?
Do all my customers automatically receive a Track & Trace email when a shipment arrives?
What can you do with the Track & Trace email?
What is a Track & Trace email?