Who decides who should pay for the return label? As the webshop owner, you decide who pays for the return label and how much it will cost. Gerelateerde vragen Can I also return a mailbox package from Belgium using DHL now? Is a return shipment possible with DHL Parcel Connect? Can the return label be printed at the location where the customer delivers the parcel? How do I change my return address? How does my customer receive a return label?