Do the costs on the website include VAT? On our website and through other communication channels, we always communicate costs excluding VAT. If this is not the case, it will be clearly indicated. Gerelateerde vragen Why is a fuel surcharge applied to my DHL shipment? How much does the 'signature on delivery' shipping option cost in Belgium? Does the volume surcharge by PostNL only apply to parcels? Why are the rates being increased from 1 January 2026? When is a peak surcharge calculated?