Return shipment from abroad

Return shipment from abroad.

With MyParcel, you can offer your customers abroad a quick, clear returns solution. This means that customers can easily return their parcels from abroad to your webshop through a local post office.

Interested in the benefits for you?

Extra convenience for you and your customer.

Positive effect on customer satisfaction.

Encourages repeat purchases.

Specifications for return shipments from abroad.


Specifications.

Weight 0 – 30 kg(+€3.01)
Minimum size 10 x 10 x 1 cm
Maximum size 150 x 78 x 58 cm
Available for Austria, Belgium, Czech Republic, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Luxemburg, Slovakia, Slovenia and Spain.
Track & Trace Available for you and your customer.
Shipping options  Insured returns up to €500 and Signature upon receipt included.

 

* Returning parcels from the Netherlands? The returns service is also available for this purpose. Click here for more information.
** Peak surcharge: the last six weeks of the year a peak surcharge of € 0.25 will be applied on top of shippings costs for each parcel.

 

Costs for a return shipment from abroad.


Countries Staffel 1 (0 – 99) Staffel 2 (100 – 249) Staffel 3 (250 – 499) Staffel 4 (500+)
Belgium € 13.25 € 12.75 € 11.75 € 11.25
Germany € 13.25 € 12.75 € 11.75 € 11.25
Estonia € 26 € 25.50 € 24.50 € 24
Finland € 20.75 € 20.25 € 19.25 € 18.75
France € 14.25 € 13.75 € 12.75 € 12.25
Greece € 25.25 € 24.75 € 23.75 € 23.25
Ireland € 21 € 20.50 € 19.50 € 19
Italy € 24.50 € 24 € 23 € 22.50
Luxembourg € 13.50 € 13 € 12 € 11.50
Austria € 14.25 € 13.75 € 12.75 € 12.25
Slovenia € 20.50 € 20 € 19 € 18.50
Slovakia € 19.25 € 18.75 € 17.75 € 17.25
Spain € 23.75 € 23.25 € 22.25 € 21.75
Czech Republic € 16 € 15.50 € 14.50 € 14
United Kingdom € 16.75 € 16.25 € 15.25 € 14.75

* Rates specified are exc. VAT.

 

Frequently Asked Questions

How long does it take for a parcel to be returned from abroad? How do I create a return label for a foreign shipment? Why are the prices for return shipments and outbound shipments not the same? Do the same conditions apply to return shipments from abroad as for outbound shipments? How do I change my return address?