Selfserviceportal.
Work more efficiently with the help of our self-service portal.
Save time and find the answer to your question yourself, or submit a case right away.
Maintain an overview and control over ongoing and completed cases.
Benefit from 24/7 access to our FAQ and the status of your case.
All your pending questions in one overview.
Get a handle on all your questions, regardless of the carrier. With our self-service portal, you have one central place where you can view all your pending cases. This way, you maintain an overview and can efficiently handle all your inquiries.
Simple claims process for damages and losses.
No more hassle with damages or losses. With our self-service portal, you can make the claims process simple. Follow the step-by-step instructions and get quick and adequate assistance with damages or losses, allowing you to continue your shipments worry-free.
Real-time insight into the state of your case.
Want to always stay up-to-date on your ongoing cases? With our self-service portal, you get real-time insight into the status of your case. No more long wait times—you’ll know exactly where things stand. This allows you to make quick decisions and manage your affairs efficiently.
Respond directly from within the case.
With our self-service portal, you can respond directly from within the case. No more cumbersome processes; you can immediately reply to questions or comments. This way, communication stays smooth, allowing you to quickly find a solution.
Request a demo and discover the power of our platform!
Curious how the innovative shipping solutions within our platform can transform the shipping process for your e-commerce business? Request a demo with no obligation and discover what MyParcel can do for your e-commerce business.
