The holidays are just around the corner, and it’s the perfect time for e-commerce companies to end the year successfully with exciting promotions and giveaways. It’s a festive yet challenging period for e-commerce because of the need to handle a large influx of orders (and returns). How do you deal with delays from carriers due to the high volume of parcels that need to be processed in a short time? With these 5 features, you can get your shipping process ready for the end-of-year season.
1. Keep customers informed with track & trace.
Many consumers order their holiday gifts at the last minute. Delays with major carriers are inevitable due to the large number of parcels that need to be processed in a short time. Therefore, during the end-of-year season, it’s essential to keep your customers well-informed about the status of their shipments. You can easily do this through your own personalized track & trace email and page. This way, you can proactively and automatically keep your customers updated on the status of their shipments. They will know exactly where they stand and are less likely to contact you for a shipping status update.


2. Optimize your return process.
An increase in orders usually means an increase in returns. With a well-structured returns portal within your account, handling them is simple. Customers automatically receive an email with a link to your branded returns page. They can download their return label and track the return shipment, all without needing any manual actions from you. Bonus: by setting up return reasons, you’ll gain valuable insights that can help reduce returns in the future.
3. Analyze your shipments and optimize your process.
Want to identify areas for improvement during busy periods? With MyAnalytics, you gain insights into shipping costs, transit times, and possible delays. This data helps you make smarter decisions. Think of more efficient packaging or reviewing internal procedures. Create an account and try MyAnalytics free for 14 days!


4. Manage your orders efficiently with MyOrders.
The influx of holiday orders can be overwhelming. With MyOrders, you maintain control and ensure that your order processing runs smoothly. Automatically import orders, print picklists, packing slips, and shipping labels from one single overview. This saves you time and reduces errors. Create an account and try MyOrders for free for 14 days. Discover the convenience.
5. Avoid errors with smart shipping rules.
The more time you can save during the end-of-year season, the better. A handy feature that not only saves time but also prevents errors when creating shipments is shipping rules. Choose the desired parcel type, carrier, and any insurance or shipping options for each destination. The next time you send a shipment to that destination, all shipping preferences will be automatically filled in for you. Efficient and easy!

Bundle your benefits with a MyParcel Package.
You can also get all these features as part of a MyParcel Package. This gives you access to discounted shipping rates and tools like MyAnalytics, MyContracts, MyOrders, and shipping rules. Maximize your shipping process during the busiest time of the year.

Good luck during the holiday season!
Do you have questions about these features or need support during the holiday rush? Feel free to contact us. Our experts are available six days a week to assist you. We wish your business great success during the holiday period!