My customer has rejected the shipment, are there any costs linked to this?
Rejected shipments will immediately be returned to the sender. There is a charge for this. Check out this handout for an overview of the most frequent surcharges.
Gerelateerde vragen
What is the maximum allowed weight of a parcel with an international destination?
What shipping options do you have with DHL Parcel Connect?
Can I configure a pick-up point for my shipment to Belgium?
Can I use DHL Europlus to ship a letterbox parcel to Belgium?
Can the customer opt for evening delivery for a DHL Parcel Connect parcel?