What is the 'customer contribution'? This is the amount you want the customer to pay for the return label. You can set the amount yourself in the MyParcel backoffice or when creating the return label. Gerelateerde vragen Which printer can I use to print MyParcel labels? Do the same conditions apply to return shipments as for outbound shipments? I have personalised my Track & Trace page, is a Track & Trace email still necessary? How do I change my return address? What is a Track & Trace email?