How do I change my return address?
You can change the return address in the backoffice by clicking the ‘Account’ icon next to ‘New shipment’ > ‘Shop settings’ > select correct webshop > Return. This address will then appear in the top left-hand corner of the shipping labels that you create in the MyParcel system.
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Will my customer, who lives abroad, receive a Track & Trace email?
Is the barcode from the foreign carrier also in the Track & Trace mail?
I have personalised my Track & Trace page, is a Track & Trace email still necessary?
How do I activate the Track & Trace email?
What can you do with the Track & Trace email?
