What is the 'customer contribution'?
This is the amount you want the customer to pay for the return label. You can set the amount yourself in the MyParcel backoffice or when creating the return label.
Related questions
Will my customer, who lives abroad, receive a Track & Trace email?
Is the barcode from the foreign carrier also in the Track & Trace mail?
I have personalised my Track & Trace page, is a Track & Trace email still necessary?
How do I activate the Track & Trace email?
What can you do with the Track & Trace email?
