Signature upon receipt

Signature upon receipt

A signature upon receipt provides extra security when you need it. With a signature upon receipt, you know if and to whom your parcel has been delivered. Before the parcel is handed over, the recipient first of all gives their signature using the PostNL driver’s handheld terminal. If you would like your parcel to be delivered exclusively to the specified address with a signature upon receipt, select ‘Signature upon receipt’ and 'Deliver to recipient only'.

Conditions for signature upon receipt

Only available for parcels you want to send within the Netherlands.

Costs for signature upon receipt

For a Signature upon receipt, you pay a surcharge on top of the standard rate for your parcel shipment.

€0.40 exc. VAT

Setting up signature upon receipt

  1. Create a new parcel shipment in the back office.
  2. Enter the recipient’s address details.
  3. Under ‘Shipping options’, select Signature upon receipt.
  4. Save the shipment, download the shipping label, print it out and stick it onto the shipment.
  5. Deliver your parcel to a PostNL location or have it collected by the Collection Service.

Frequently Asked Questions

Can my shipment sent with the ‘Signature upon receipt’ option be delivered to the neighbours? What’s the difference between the ‘Signature upon receipt’ and ‘Deliver to recipient only’ shipping options? Which costs do I need to be aware of for the various shipping options?