Why did we start applying a volume surcharge for PostNL shipments from January 1st 2021 onwards?
Research from carriers shows that half of all parcels sent consist of air, meaning that a great deal of empty space is transported unnecessarily. As of 1 January 2021, we started applying a surcharge for parcels with a volume greater than 50dm3. The surcharge is applied based on the space used by the parcel during the delivery process.
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