Frequently Asked Questions.

Or choose a category:

Choose a category:

Choose a subject:

We've found these questions:


We didn't find any questions.

Want to know more about MyParcel?

Have questions about linking your webshop, our returns service or integrating delivery options at your webshop’s checkout? Or would you prefer to speak to one of our colleagues in person? Whatever it is, don’t hesitate to contact us. We are here for you six days a week and we look forward to helping you.

Ask your question here

Already signed up? Click here

Monday 8am – 6.30pm
Tuesday 8am – 6.30pm
Wednesday 8am – 6.30pm
Thursday 8am – 6.30pm
Friday 8am – 5pm
Saturday 9am – 5pm
Sunday Closed