Tracking

Parcel tracking with Track & Trace.

Did you know that as many as 78% of consumers check the shipping status several times through a Track & Trace page? Keep your customers updated any time, anywhere by automatically sharing an email containing the Track & Trace link once their order has been dispatched. This link refers to your own personalised Track & Trace page where your customer can view the shipping status and track their parcels.

Verhoog de klantenbinding met een gebruiksvriendelijk Track & Trace proces.

Verhoog je omzet door cross-selling op de Track & Trace pagina.

Vergroot de naamsbekendheid met een branded tracking ervaring.

What is Track & Trace?

If you create a shipping label to send a package, a Track & Trace code is automatically created. This allows you to track the shipment until it is delivered to your customer. Your customer can also follow his or her order closely with this code.

Set it up

Uitleg met hoe je track & trace in kan stellen. Rechts daarvan een voorbeeld van een mail met de bevestiging van een bestelling inclusief track & trace nummer.

How does parcel tracking work?

Your customer automatically receives an email containing a Track & Trace link.
The link takes them to your personalised Track & Trace page.
This page allows both the customer and you to closely track the shipment.

Set up now

Design your own Track & Trace email and page.

You can personalise the Track & Trace email and page within our shipping platform in a few simple steps. Personalise your Track & Trace page with…

Your own logo
Your webshop’s corporate design colours
Messages from your Instagram feed or Twitter timeline
A promotional banner with your own image and link of your choice
A link to a page where you collect all your reviews
A button for your customer to create their own return label

Branded Track & Trace email and page.

E-mailmelding van Candy Shop met verzendbevestiging. Bevat een bericht aan de klant, een 'Track & trace'-knop, en een kaart met geschatte bezorgtijd tussen 13:00 en 14:30 uur. Onderaan zit een persoon met koptelefoon die op een laptop werkt.

Any questions? We’re here to help.

Need help with setting or designing your Track & Trace page or with tracking your parcels? Or do you have another question? Our Support team is happy to help you, six days a week.