What is the 'customer contribution'?
This is the amount you want the customer to pay for the return label. You can set the amount yourself in the MyParcel backoffice or when creating the return label.
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Which printer can I use to print MyParcel labels?
I have personalised my Track & Trace page, is a Track & Trace email still necessary?
Do the same conditions apply to return shipments from abroad as for outbound shipments?
How do I activate the Track & Trace email?
Do the same conditions apply to return shipments as for outbound shipments?